Digital Equity Navigator

Jamie

Need Internet at home but have a limited income? You can now inquire about low-income broadband solutions with the Digital Equity Navigator (DEN), Jamie Pena. Call 360-301-5815 or email jpena@jclibrary.info.

Jamie can also help with questions about using any device. Drop in or schedule a for technical assistance or contact him to set up an appointment. Jamie looks forward to helping you!

Digital Equity Navigator Schedule

Port Townsend Library:

  • Thursdays - scheduled appointments between 10:00 am -1:00 pm
  • Thursdays - drop in help between 2:00-4:00 pm

Jefferson County Library:

  • Tuesday, 2:00-6:00 pm
  • Wednesday, 10:00-10:30 am & 3:30-5:00 pm
  • Friday, 10:00 am-1:00 pm & 2:00-5:00 pm

Quilcene Community Center:

  • Wednesday, 11:00 am-2:00 pm
  • Saturday, 2:00-4:00 pm

Brinnon Community Center:

  • Tuesday, 10:00 am-noon
  • Saturday, 10:30-12:30 pm

Additional Resources:

TechConnect Washington Community Helpdesk
Free technical assistance to all Washington residents. They also provide assistance with Affordable Connectivity Program applications. Available in multiple languages via email, telephone, and chat. 1-800-216-1132 between the hours of 8:00 am – 8:00 pm.

Washington State Library Digital Inclusion Resources – an extensive resource for affordable Internet, technical support, and digital skills. Highlights include:

Microsoft Learn – Washington state residents have free access to online learning resources for Microsoft Office applications, computer science, data science, IT infrastructure, and developer. 

Grow with Google – Through free tools and training, Grow with Google is designed to help people get the right skills to find jobs they want, advance their careers and grow their businesses.

Cisco Networking Academy – provides access to online courses ranging from basic computing to programming and cybersecurity. Earn digital badges and prepare for certification exams; some courses may be eligible for reduced-cost college credit. English; free to all.